Feedback from previous guests about their experience.
70%
liked the hotel and would stay again
Friendly Staff
Good Location
Strong Cigarette Smell
Dirty Rooms
7.0/10
Very good
Rooms
6.3
Location
8.3
Service
8.7
Dining
6.0
Guest reviews
7.0/10
based on 5 reviews
7.8
7.8/10 based on 720 reviews
Steven
United Kingdom,
March
2024
7.0/10
The hotel had a strong cigarette smell in the rooms at the bottom of the pool area, which was a downside, but they looked just like in the photos. Despite being a bit dirty, the experience was okay overall.
Rooms
5.0
The rooms had a strong cigarette smell and appeared dirty.
Service
8.0
The staff was really friendly and tried to help whenever needed, which was the main advantage of the hotel.
Location
9.0
The location was very good for my event at Lands of Legends, near restaurants and the bus station.
Dining
7.0
The dining experience was average, although it could have been better with more variety, especially in winter when there were fewer guests. The soup was good.
Facilities
6.0
Friendly Staff
Strong Cigarette Smell
Bob
United Kingdom,
January
2024
7.6/10
Although the rooms had a slight smoking smell even though we requested non-smoking, they were comfortable and clean. The hotel surpasses many 5-star establishments, but the furniture needs an upgrade. The service was exceptional, with staff being polite, accommodating, and always ready to assist, making it the hotel's standout feature. The location is excellent for events at Lands of Legends and offers convenience with nearby stores. The dining experience could improve with more diverse options. Overall, a solid choice for a stay.
Rooms
7.0
The rooms, despite a slight smoking odor, were comfortable and clean.
Service
9.0
The staff was kind, accommodating, and always ready to help, despite issues beyond their control.
Location
8.0
The hotel's location is perfect for events at Lands of Legends and provides flexibility with nearby amenities like Carrefour store.
Dining
6.0
The dining options were limited and could be more varied to enhance the experience.
Facilities
8.0
The hotel offers a range of services to make your stay comfortable and convenient.
Sally
United Kingdom,
September
2023
7.2/10
My stay at the hotel was truly a mixed experience. The room was comfortable and clean, meeting my basic expectations. However, the room's appearance was not as advertised, needing some upgrades with both good and bad wood elements. The service was the standout highlight of my visit - the staff was incredibly polite, accommodating, and always eager to assist, which made my stay pleasant despite some issues outside their control. The hotel's location was ideal for my event at Lands of Legends, being very close to the venue and offering flexibility with a nearby Carrefour store. On the downside, the dining options were lacking, with low-quality meals that left much to be desired. The facilities were decent with some room for improvement.
Rooms
7.0
The room was comfortable and clean, although different from the booking.
Service
9.0
The service was the main advantage of the hotel - very friendly and always willing to help.
Location
8.0
The hotel's location was perfect for my event at Lands of Legends and provided easy access to nearby amenities.
Dining
5.0
The dining experience could have been better with more diverse and higher-quality options.
Facilities
7.0
The facilities were decent but could use some enhancements.